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Terms of Service

Last updated: 23 July 2026

Terms of Service - Pharmacy Weight Loss Bognor Regis

Pharmacy Weight Loss Bognor Regis | GPhC Registration No. 9012511 | Last updated: July 2026

These Terms of Service govern your use of Pharmacy Weight Loss Bognor Regis ("we", "us", "our"). By placing an order or using our services, you agree to these terms in full. Please read them carefully before proceeding.

1. About Us

Pharmacy Weight Loss Bognor Regis is a GPhC-registered online pharmacy (Registration No. 9012511) providing weight management consultations and prescription services to patients in Bognor Regis and surrounding areas. We operate in full compliance with UK pharmacy law and General Pharmaceutical Council standards.

2. Eligibility

To use our services, you must:

We reserve the right to decline service to any individual where we determine it would not be clinically appropriate or safe to do so. Providing false or misleading information during your consultation may result in immediate termination of service and could pose a serious risk to your health.

3. Prescriptions and Clinical Approval

All prescription weight loss medications are issued only following a clinical assessment by our pharmacist or a qualified prescriber. Completion of an order does not guarantee that a prescription will be issued.

Our pharmacist will review your submission and approve, decline, or request further information before any medication is dispensed. You will be notified of the outcome by email. We are unable to fulfil requests for specific medications where they are not deemed clinically appropriate for you.

Prescriptions issued through our service are valid for use only within our pharmacy unless otherwise agreed. We do not accept external private prescriptions.

4. Payment

Payment is required in full at the time of ordering. We accept major debit and credit cards. All transactions are processed securely using industry-standard encryption.

Prices are displayed inclusive of VAT where applicable. We reserve the right to amend pricing at any time; however, any change will not affect orders already confirmed.

If your order is declined following clinical review, a full refund will be issued within 5 to 10 working days to your original payment method.

5. Delivery

Once your order has been approved by our pharmacist, we aim to dispatch your medication within 1 working day. Deliveries are made via a tracked courier service.

While we make every effort to meet delivery timescales, delays caused by circumstances outside our control (including adverse weather or courier disruption) are not our responsibility. We are not liable for deliveries that fail due to an incorrect address being provided at the time of ordering.

Medications must be stored as directed upon receipt. We accept no liability for any loss of efficacy resulting from improper storage after delivery.

6. Cancellations and Returns

You have the right to cancel your order before it has been approved and dispatched. To cancel, contact us immediately at the details provided on our website.

Once a prescription has been dispensed and medication dispatched, we are unable to accept returns for safety and regulatory reasons. This is consistent with your statutory rights under UK law regarding medicinal products.

If you receive an incorrect or damaged item, please contact us within 48 hours of delivery and we will arrange a replacement or refund as appropriate.

7. Medical Disclaimer

Our services are intended to support, not replace, your relationship with your GP or primary healthcare provider. We strongly recommend informing your GP of any medications prescribed through our service.

Information provided on our website is for general guidance only and does not constitute medical advice. If you experience any adverse effects following treatment, stop use immediately and seek medical attention.

8. Data and Privacy

We process your personal and health data in accordance with UK GDPR and the Data Protection Act 2018. Your data is used solely for the purpose of providing safe and effective pharmacy services. We aim to respond to all data-related enquiries within 48 hours. Our full Privacy Policy is available on our website.

9. Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions regarding these terms, please contact us via the details listed on our website. We are committed to resolving any concerns promptly and professionally.