Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Bognor Regis
GPhC Registration No: 9012511
Last Updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how Pharmacy Weight Loss Bognor Regis collects, uses, and safeguards your information in accordance with UK GDPR and applicable UK data protection law.

Who We Are

Pharmacy Weight Loss Bognor Regis is a GPhC registered online pharmacy weight loss clinic serving patients in Bognor Regis and the surrounding area. As a regulated healthcare provider, we handle your personal and medical information with the utmost care and confidentiality.

Data We Collect

When you use our services, we may collect the following types of information:

Personal identifiers: Full name, date of birth, address, email address, and phone number.
Health and medical information: Weight, height, BMI, medical history, current medications, and any information provided during your consultation.
Payment information: Billing details processed securely through our payment provider. We do not store full card details.
Technical data: IP address, browser type, and website usage data collected automatically when you visit our site.

How We Use Your Data

We use your personal information for the following purposes:

To assess your suitability for weight loss treatments and provide safe, appropriate clinical care.
To process your order and arrange delivery. Once your order is approved by our pharmacist, delivery is made within 1 working day.
To communicate with you about your order, prescription, or any clinical concerns.
To comply with our legal and regulatory obligations as a GPhC registered pharmacy.
To maintain accurate and secure patient records.

Our legal basis for processing your data is primarily the performance of a contract, legal obligation, and the provision of healthcare (special category data under UK GDPR Article 9).

Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device. We use:

Essential cookies: Required for the website to function correctly, including secure login and checkout processes.
Analytics cookies: Help us understand site usage and improve our services. These are anonymised where possible.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

Third-Party Sharing

We do not sell or rent your personal data to any third party. We may share your information only in the following limited circumstances:

Prescribing partners: Where required to facilitate your prescription and treatment safely.
Delivery providers: Strictly limited to the information needed to fulfil your order.
Payment processors: To handle transactions securely and in compliance with financial regulations.
Regulatory bodies: Such as the GPhC or NHS, where we are legally required to disclose information.
Your GP or other healthcare professionals: Where clinically necessary or where you have given consent.

All third parties we work with are required to handle your data securely and in accordance with UK data protection law.

Data Retention

We retain patient records in line with NHS and GPhC guidance, typically for a minimum of eight years from the date of last treatment for adults. After this period, data is securely deleted or anonymised.

Data Security

We take the security of your personal data seriously. Our website uses SSL encryption, and access to patient data is restricted to authorised staff only. We regularly review our security measures to ensure your information remains protected.

Contact Us

If you have any questions about this privacy policy, wish to access your data, request a correction, or raise a concern, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

If you are not satisfied with our response, you have the right to raise a concern with the relevant UK data protection authority.